Terms and Conditions SGD8 — Complete Platform Usage Guide

Welcome to SGD8 — an online entertainment platform operating under the domain sgd8.pro. This Terms and Conditions document is a legally binding agreement between you (hereinafter referred to as "Member" or "User") and sgd8 (hereinafter referred to as "Platform" or "We").

By accessing, registering for, or using any part of the sgd8 platform — including the website, gaming services, payment systems, or customer support channels — you acknowledge that you have read, understood, and agree to be bound by all provisions contained in this document.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy SGD8, all of which together form a comprehensive agreement between you and our platform.

To use the sgd8 services, you must meet the following eligibility requirements:

• You be at least 18 years of age at the time of account registration.
• You are an individual acting in a personal capacity, not as a representative of a business entity, unless you have written authorisation from sgd8.
• You are not blocked or prohibited from using online gambling services under any laws or regulations applicable to you.
• The information you provide during registration must be accurate, complete, and up to date.
• You do not have any other sgd8 account that is currently active or was previously terminated due to a policy violation.

SGD8 applies a strict KYC (Know Your Customer) verification process to keep our platform free from misuse. This process includes verification of your ID number, address, and relevant financial information.

Each user is only permitted to hold one active account at sgd8 at any one time. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or device information — are strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of all balances and bonuses.

During registration, you are required to provide accurate and complete information, including:

• Full name as shown on your official identification document
• An active and reachable email address
• A valid Malaysian mobile number
• Exact date of birth for age verification
• Bank account or e-wallet details for transaction purposes

You are solely responsible for keeping your login credentials secure. sgd8 will not be liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login information.

SGD8 supports a wide range of Malaysian local payment methods, including FPX bank transfers, popular e-wallets, and other digital payment options. All financial transactions are processed through systems protected by 256-bit SSL encryption.

Deposit Policy:

• The minimum deposit amount is determined by your chosen payment method and will be displayed during the deposit process.
• All deposits must be made using an account registered in the member's own name. SGD8 does not accept third-party deposits.
• Successful deposits are typically credited to your account within minutes.
• SGD8 reserves the right to request additional verification for deposits exceeding a certain amount.

Withdrawal Policy:

• Withdrawals are processed within 15 to 30 minutes for most local payment methods.
• Members must meet the specified wagering requirements before any withdrawal from a bonus balance is permitted.
• SGD8 reserves the right to hold withdrawals for security or compliance review purposes.
• Daily and monthly withdrawal limits apply based on the member's account tier. VIP members enjoy higher limits.

SGD8 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, deposit bonuses, cashback, festive offers, and VIP programme benefits. All bonuses are subject to the following conditions:

• Each bonus has a wagering requirements (rollover) that must be met before any bonus withdrawal is permitted. Specific wagering requirements will be stated in the terms of each promotion.
• Bonuses may only be used by the legitimate account holder and are non-transferable to other members.
• Using multiple accounts to claim bonuses more than once is prohibited and will result in the cancellation of all related bonuses.
• SGD8 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• In the event of a conflict between promotional text and these Terms and Conditions, these Terms and Conditions shall take precedence.

All games offered on the SGD8 platform — including Live Casino, slots, fish shooting games, and bingo — are operated using systems independently audited to ensure fairness and randomness of outcomes.

• Game outcomes are final and may not be disputed unless there is clear verifiable evidence of a technical failure.
• In the event of a technical disruption during a gaming session, SGD8 will review system records and restore any affected balance based on verified data.
• The use of any third-party software, automated bots, or other unfair methods to gain an advantage in games is strictly prohibited.
• Members are responsible for understanding the rules of each game before playing. sgd8 provides game guides accessible within the platform.
• Minimum and maximum betting limits are set for each game and must be observed at all times.

The following activities are strictly prohibited on the sgd8 platform and may result in immediate account termination, balance forfeiture, and legal action where applicable:

• Registering or operating more than one account
• Using a false identity or misleading information during registration or the KYC process
• Using automated software, bots, or any technical method to gain an unfair advantage
• Engaging in any form of money laundering through the SGD8 platform
• Exploiting technical errors or software bugs for personal gain
• Sharing or selling your sgd8 account to another individual
• Threatening, harassing, or abusing support staff or other members
• Attempting to access restricted areas of the platform or carrying out any form of cyber attack

An sgd8 account may be terminated under two main circumstances:

Voluntary Termination: Members may request account closure at any time by contacting the sgd8 support team. Prior to closure, all eligible balances will be processed for withdrawal in accordance with standard withdrawal procedures, subject to applicable bonus terms.

Termination by SGD8: SGD8 reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any provision under these Terms and Conditions
• Failed identity verification or inaccurate information
• Suspicious activity related to fraud or money laundering
• Request from legal authorities or regulatory bodies
• Account inactivity exceeding the specified period

Members whose accounts have been terminated due to a violation are not entitled to re-register without written approval from sgd8 management.

SGD8 provides its platform services "as is" and makes no guarantee that services will always be free from interruptions, errors, or technical issues. However, SGD8 is committed to resolving any technical issues as quickly as possible.

• SGD8 is not liable for any losses arising from internet service disruptions, user device failures, or factors beyond our reasonable control.
• SGD8 is not responsible for any personal financial decisions made by members in relation to gambling activity on our platform.
• Sgd8's total liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
• SGD8 is not liable for any indirect, consequential, or punitive losses under any circumstances.

SGD8 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Such changes may occur due to:

• Compliance with new legal requirements or regulations
• Service improvements or platform feature updates
• Changes to operational policies or business model
• User feedback or internal audit

Members will be notified of material changes via in-platform notifications or their registered email. It is each member's responsibility to review these Terms and Conditions periodically. The latest update date is always displayed at the top of this document.

If you disagree with any changes made, you have the right to close your account in accordance with the voluntary termination procedure set out in Section 8. Use of the platform after the effective date of such changes constitutes full agreement.